Home » Delivery FAQ
DELIVERY
Home Delivery
Everything you need to know about how and when your F&G order is delivered.
Please note: we do not deliver to Sentosa.
Delivery Lead Time
Orders will generally be delivered within 3–5 days from the date the order is placed.
Delivery Days & Hours
Home delivery is available Monday to Saturday, between 8:00 AM and 2:00 PM.
No deliveries are available on Sundays and Public Holidays.
Earliest Delivery Date
The earliest available delivery date is 2 days after your order is placed, subject to availability.
Delivery Confirmation
Our team will contact you to arrange and confirm your delivery date. Please ensure that you respond to our confirmation message to avoid any delays.
Urgent Delivery Requests
If you require an urgent delivery, please contact us via Chat. We will do our best to accommodate your request, subject to delivery availability.
Receiving Your Order
Please ensure that someone is available at the delivery address during the scheduled delivery period to receive the order.
Perishable Products – No Returns or Refunds
Due to the perishable nature of our products, all products are strictly non-returnable and non-refundable once they have been collected or delivered, except where required by applicable law.
Delivery Delays
While we will make every effort to deliver your order within the scheduled timeframe, unforeseen circumstances such as traffic, weather conditions, or operational delays may affect delivery times. We appreciate your understanding in such situations.
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